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Showing posts from 2021

The do's of Presenting

A few weeks ago  I was asked to read a book to a group of the kids at my son's school. I decided to bring one of my favourite books on all the things you can do with a cardboard box. Full of excitement I sat down in front of the group of 4 and 5 year old's until I felt a butterfly in my stomach. The butterfly then quickly turned into a knot and seconds later I concluded with a shock: I AM NERVOUS!  I immediately had a firm inner talk, telling myself that it was ridiculous to be nervous and that a group of 4 year old's would be peanuts in comparison to the groups I usually face as a corporate trainer. But I still felt a bit unsure. You see, for every person who loves group facilitating and presenting the ultimate quest is always to unlock the secrets of  engagement . How do we engage others, and then keep them in that state? I'm confident in dealing with adults but suddenly engaging 20 kids with a short attention span felt like a herculean task.  So I decided to approach

The Training Your Team Wants

In many organisations, Soft Skills & Communication Training is still limited to traditional formats. Training providers use lecture-based presentations, group discussions and videos in their training, however, these kinds of formats lack the type of interaction employees want.   How do we know?  Based on our survey, completed by more than 1500 of our workshop participants, employees’ most popular choices for learning are real & role plays with professional actors, experiential learning activities and interactive live games.  These formats rely on state-of-the-art program design to generate high levels of engagement, which is a stark contrast to the off the shelf formats many professionals provide at present. Why is it important?  This disconnect between what employees want and what they are receiving can lead to a lack of engagement and motivation, which negatively affects performance and the business’s bottom line.  Employee training that is disengaging is just as bad as  havi

How we help Leaders Learn more Deeply

Much research has been done into effective ways of learning. But we can cautiously say that learning is too complex an activity for conclusive theories. Which is not to say that we are in the dark. An educational thinker who has stood the test of time is David Kolb. In the 1970s and 1980s, this learning psychologist developed an influential and useful concept about learning that can also be found in all of our InterACT WA Communication & Leadership training courses. What is it?  Kolb divided the learning process into four phases. He saw them as cyclical, so he put them in a circle. Whoever wants to learn something, according to Kolb, must go through every phase of the circle. And not once, no, often you have to go through the circle a few times to get to what really matters: to learn more deeply. Learning more deeply means: you can remember what you have learned and apply it in practice. You don't have to be an educationalist to see that as a wonderful outcome of learni

How a Professional Role Player can help you become an Excellent Communicator.

  Remember the last time you moved house? You were probably willing to put in quite some planning before the big move. You had to organise packing, finish up matters from your old home, set up the new house. Moving requires a lot of detailed planning. Planning is just as vital when it comes to having a critical conversation with another person. Yet, strangely, very few people put in the time or effort to prepare before they jump into important conversations. Take it from a professional role player… do not wing tough conversations!   Do not just say to yourself, I’m a pretty good communicator. I can just wing telling this person their contract won’t be renewed. I can just loosely navigate this conversation with my director about her lack of vision. I can just tell my colleague that he sucks at meeting deadlines. Yeah, that’ll go over well. When conversations go badly, we spend time thinking about all the things we should have said. But what if you’d take the time to think about th