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Showing posts from June, 2015

Training is (often) useless

In a meeting with a potential client about delivering an incompany communication workshop I got asked the following question: "Isn't training just useless?"  He explains: "We've done communication workshops before and nothing really changed. After a few weeks everybody just does what they always did"  I get this question a lot. And I always answer honestly: "Yes. Most training workshops by itself are often useless" Fortunately I also have an explanation and solution to this. Because there are three simple aspects that can make a training workshop useless or a waste of money. If you tackle these aspects early in the process, the workshop will actually be a great return on the organisations investment and provide the changes sort by the organisation. The first aspect lies with the participants. The second aspect lies with management. And the final aspect lies with the training workshop itself. The Participants Most training w