Skip to main content


Showing posts from 2014

First impressions

As a role play actor, I sometimes convey my first impression of participants only minutes after the training workshop started.   Often they are very surprised and slightly shocked when I give them a spot on description of their personality.  "Wow. Are you a little psychic?" they ask me.  However, there is nothing especially magical or mystical involved here .  I merely look at their tonal (voice) and non-verbal (body language) communication.  After having done that I ask myself a simple question:  What FEELING is someone giving me purely by intuition?  Since just in seconds we have already decided whether we find someone accessible, dominant, shy, observing, etc. but we often repress these initial impressions as we do not find them logical and do not wish to be too quick to judge. After all w e have not spoken to that person as yet...  For example, let us look at a job interview. The first minutes before the questions are asked: the door opens, the applicant co

Return on investment

When I was young and still in elementary school, my friends and I always used to sing a silly Dutch song.  The lyrics went: "The more I learn, the more I know. The more I know, the more I forget. The more I forget, the less I know. So I won't learn and won't regret it." Now, years and years later there might be a bit more truth to that song than you initially think. Ever heard of the Ebbinghaus Forgetting Curve? This curve shows how information is lost over time when there is no attempt to retain it.  And that is pretty damn quick... A typical graph of the forgetting curve  shows that within  days or weeks of completion of  a training workshop, participants tend to have only retained  half  of the newly learned knowledge. So how do you make sure participants learn as much as possible in a training workshop?  There has been a lot of research on this subject. One of the outcomes is that people learn both passive and active: As you can see the mos