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Showing posts from August, 2020

Actions Speak Louder Than Words

We tend to think that Leadership Communication is a verbal, intellectual exercise, but it's not. Leadership Communication is not so much about what you say, but how you say it. It is you, in physical form, who is presenting those words, and your body carries its own messages through your gestures and your tone of voice. So it’s possible that your words may be saying one thing, but your body language quite another. Unfortunately, it is your body language which resonates most with your colleagues. Lots of research supports this -- for example, a landmark UCLA study showed that gestures count for a whopping 55% of the impact you have on someone, while your tone of voice makes up 38%. Your words? A measly 7%. So the non-verbal part of your communication accounts for 93% of its impact!Which leads us to a simple and irrevocable truth: When it comes to body language, actions speak louder than words, and your body language can make or break your Leadership Communication.Your eyes, your mo…