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Showing posts from November, 2017

Role Play as the Ultimate Sales Training Tool

In any business organization, sales is the department that generates revenue. No matter how good your operation is, how cutting-edge your technology is or how forward-thinking your management techniques are, you must still have a sales mechanism in place, or everything else is useless.

Therefor one of the biggest challenges for organizations is helping their sales staff execute in the field what they've learned in theory in the training room. 
I learned this the hard way myself. 

When I was 22 years old I just started my first sales job as a Recruitment Consultant. A week earlier I finished up a 3 day in-house sales training course and that day I found myself across the table from the CEO of a Transport & Storage business. 

The conversation went like this:
Me: Thank you for the appointment. 
Client: Well, I'm not too happy with my current temp agency so I'm interested to learn how you can help me.
Me: Ok. Uhhm.. I guess I can start with telling you about our fees. We are know…