It’s more important for success than technology, strategy, and even products. The only way for your organisation to survive and thrive in the long run is the ability to keep developing your staff. Having spent the last ten years designing and delivering interpersonal skills training and leadership development programs for dozens of companies in both Europe and Western Australia, I’ve seen a lot of what works. And what doesn’t. I believe it is time for some new rules to make training more productive than problematic. Starting with these 3 hard-and-fast rules: Rule 1: 70-20-10 Have you ever sat in a classroom all day for a training program, wondering “how much longer??” Of all the things we do to educate, the least valuable of all are the endless hours we force people to sit still and … “learn”. The 70-20-10 rule suggests learning from challenging assignments like role play simulations should account for 70% of training time, with 20% from peer-to-peer learning