Nearly two third of major companies in Australia use psychometrics in the hiring process as an indicator of candidate competency. But perhaps not for long. Using professional role play actors in job simulations as part of the hiring process is becoming an increasingly popular option for more and more companies. Instead of personality tests they use role play actors to simulate an actual ‘day in the life...’ And the results are impressive. First testing results show that this working method leads to an increase in retention because it demonstrates more effectively if you have the right candidate. In the assessments actors create a wide range of simulations that can include communicating with a client, dealing with an unforeseen problem or managing a complaint. This allows organizations to actually OBSERVE and EXPERIENCE the applicants competencies instead of just reading about them in a personality testing rapport. And the knife cuts both ways: It allows cand